Overview

At DigiFantasy.in, we strive to deliver high-quality digital products that add real value to your projects. Please read our refund policy carefully before making a purchase.

1. Digital Products – Non-Refundable

  • All purchases made on DigiFantasy.in are for digital/downloadable products.

  • Once a product is purchased and delivered (via download link or email), it is considered final and non-refundable, as digital items cannot be “returned.”

2. Exceptions to the No-Refund Policy

Refunds may only be granted under the following exceptional circumstances:

  • Duplicate Purchase – If you accidentally purchased the same product more than once.

  • Technical Issues – If you are unable to access or download the product due to a technical error on our website or delivery system.

  • Corrupt or Incomplete File – If the digital file is damaged, incomplete, or does not match the product description provided on our website.

In such cases, please contact us within 7 days of purchase at [your support email ID] with your order details, and we will review your request.

3. No Refund for:

  • Change of mind after purchase.

  • Incompatibility with your software/device (please check system requirements before buying).

  • Discounted, promotional, or “free” products.

4. Refund Process

  • If your refund request is approved, the amount will be credited back to your original payment method within 7–10 business days.

5. Contact Us

For any refund-related concerns, please reach out to our support team at:
📧 contactus@digifantasy.in